The second-hand marketplace Users Express Displeasure Over Size Changes
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for women's and children's garments without notifying all shoppers about the modification.
Online Platforms Backlash
Numerous buyers and vendors have taken to social media saying Vinted listings now show a different size category compared to what was initially listed as a result of the reclassification.
The company said the updated approach better aligns with other platforms.
The platform has recommended to examine their items and update the measurements by hand where appropriate, which has left users frustrated.
Measurement Approach Modifications
Before the change, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.
Member Stories
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Manual Updates
Charlotte Lunn, located in England, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential for me since losing part of my income," she explained.
Marketplace Information
The platform boasts over 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: last year, the platform withdrew an update concerning shipment methods after backlash from users.
